Privacy Policy

Eileen Wu, ("we," "us," or "Eileen Wu"), respects your privacy and commits to protecting personal information collected through coaching sessions, website interactions, and leadership development services. (Insert business registration details, address, contact info here)

Information We Collect

We may collect the following types of information when you visit our website, book a service, or contact us. This includes your name, email address, phone number, and mailing address. We may also collect account and profile data such as your username, password, profile preferences, and any notes or intake forms you submit. Additionally, we may collect transaction and usage data such as your purchase history, appointment bookings, and how you interact with our website or online content. We may also collect technical information such as your IP address, browser type, device information, and cookies or similar tracking technologies if applicable.

We collect this information directly from you through forms, emails, or bookings, automatically through your device or browser, or from third‑party platforms such as scheduling or email tools that integrate with our site.

How We Use Your Data

We use the information we collect to provide and manage your services, appointments, or memberships. We use it to respond to your questions, inquiries, or support requests and to send you transactional messages such as confirmations, reminders, and receipts. If you have consented, we may also use your information to send marketing or newsletter communications. We use your data to improve our website, content, and services through analytics and user feedback. We also use it to comply with applicable laws, protect our business, and prevent fraud or abuse.

We do not sell your personal information to third parties for their own marketing purposes.

Sharing and Disclosure

We may share your information with service providers such as schedulers, email platforms, payment processors, and hosting or technical providers who help us operate our services. We may also share information with legal or regulatory authorities if required by law, to protect our rights, or to prevent harm. We may share information with business partners or affiliates only where you have consented or where it is strictly necessary to deliver a service you have requested.

When we share data, we use contracts or other safeguards to require that your information is kept secure and used only for the purposes we specify.

Data Security

We implement reasonable physical, technical, and administrative measures to protect your information from unauthorized access, loss, or misuse. These measures may include secure hosting, password‑protected systems, and access controls. We may also use encryption for certain data in transit, such as when you communicate with us over HTTPS. We regularly review our security practices to help ensure they remain effective.

You are responsible for keeping your own passwords and devices secure. Despite these measures, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. These may include the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain types of processing, request a copy of your data in a portable format, or withdraw consent for marketing communications at any time.

To exercise any of these rights or to ask questions about your data, please use the contact details provided in the “Updates and Contact” section below. We will respond to your request within the time frame required by applicable law.

Updates and Contact

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we update this policy, we will post the new version on our website and indicate the effective date. Continued use of our services after those changes means you accept the updated policy.

If you have questions about this Privacy Policy or how we handle your data, please contact us at Eileen Wu using the email address and website details provided on our site.